360dialog - Terms & Conditions That Protect Your Account
We've built our terms around your account security, fair play, and transparent withdrawals. Every rule here exists to keep your deposits safe, your winnings clear, and your gaming...
What Our Terms Cover
Our terms govern how you open an account, deposit via JazzCash, Easypaisa, SadaPay or Raast, play across our live tables and slots, and withdraw your winnings where local law permits. We outline your responsibilities as an account holder—keeping your login secure, playing within your means, and following our community standards. We also detail how we handle disputes, protect your personal data, and
maintain fair gaming across all our tables and rooms. Your account remains yours; we simply set the boundaries so everyone plays on level ground. These terms apply to all devices—mobile, tablet, and desktop—and cover every transaction from your first deposit through your final withdrawal.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
How to Reach Our Policy Team
Live Chat Support
Open the chat window in your account lobby during operating hours. Our team answers policy questions, account holds, and term clarifications in real time.
Email Escalation
Send detailed questions to our support inbox. We respond within 24 hours with written confirmation of any policy decision affecting your account.
Account Settings
Review your active terms, deposit history, and withdrawal records directly in your account dashboard. All policy documents are downloadable as PDF.
Trust Signals Behind Our Terms
Operator Transparency
We publish our full terms on this page and in your account. No hidden clauses, no surprise rule changes without 30 days' notice to your registered email.
Payment Verification
Every deposit and withdrawal is logged in your transaction history with timestamp, method, and status. You can dispute any transaction within 90 days.
Account Security Pledge
We encrypt your login, protect your payment details, and never share your data with third parties outside our payment processors and compliance partners.
Fair Play Audits
Our live tables and slot rooms are tested for randomness and payout consistency. Results are available to account holders upon request through support.
Dispute Resolution
If you disagree with a payout or account decision, we offer a formal review process. Escalations are handled by our compliance team within 14 days.
Regional Compliance
We operate within the legal framework for supported regions in Pakistan. Our terms reflect local payment rails, tax obligations, and player protections.
How Our Terms Align With Other Policies
| Privacy Policy | Our privacy terms explain data collection; our account terms explain data use. Both protect your personal information and payment details with the same encryption standard. |
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| Deposit & Withdrawal Policy | Payment terms are embedded in these conditions. Deposit minimums, withdrawal holds, and JazzCash/Easypaisa/SadaPay/Raast processing times are defined here and on your account page. |
| Responsible Play Guidelines | We outline account limits, session timeouts, and self-imposed spending caps. These tools are available in your account settings and referenced in our terms. |
| Live Table Rules | Game-specific rules (betting limits, hand rankings, payout odds) are separate from account terms but governed by the same fair-play principles stated here. |
| Dispute & Complaint Process | Our terms define how disputes are filed and resolved. The same process applies whether your issue involves a payout, account access, or payment processing. |
| Device & App Access | Mobile, tablet, and desktop access are all covered under one set of terms. App-specific features (push notifications, offline play) follow the same account rules. |
| Promotional Terms | Any active promotions are governed by separate campaign terms, but all promos must comply with the account and payment rules outlined in this master policy. |
Core Commitments in Our Terms
Instant Account Setup
Open your account in under two minutes with your email and phone number. Verification is automatic; you can deposit and play within seconds of signup.
Local Payment Rails
We accept JazzCash, Easypaisa, SadaPay and Raast deposits. Funds clear to your lobby balance in seconds; withdrawals process within 24 hours to your registered wallet.
Transparent Payout Rules
Winnings are yours to withdraw. No hidden fees, no wagering loops on your own money. Withdrawal limits scale with your account history and verification level.
Account Control
You set deposit caps, session limits, and cooling-off periods directly in your settings. These limits are enforced immediately and cannot be overridden by support.
Data Privacy
Your personal and payment data is encrypted end-to-end. We never sell your information. Your transaction history is private and visible only to you and our compliance team.
24/7 Account Access
Log in anytime from any device. Your balance, history, and settings sync instantly. If you lose access, our support team can verify your identity and restore your account within hours.