360dialog - How We Safeguard Your Account & Payments
Your privacy is the foundation of how we operate. We encrypt your account details, payment information and withdrawal requests so every transaction through JazzCash, Easypaisa, SadaPay and Raast...
Our Privacy Commitment to Pakistan
360dialog operates this platform for players in supported regions where local law permits. We collect only the information needed to verify your identity, process deposits and withdrawals, and keep your account secure. Your name, contact details, payment method and transaction history are stored on encrypted servers and never shared with third parties without your consent. When you deposit via JazzCash, Easypaisa, SadaPay
or Raast, those payment processors handle their own data according to their terms; we only receive confirmation that your deposit cleared. You can request a copy of your personal data or ask us to delete your account at any time through our support channels.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Contact Us About Your Data
If you have questions about how we handle your information, or want to exercise your privacy rights, reach out through any of these channels. Our support team responds within 24 hours during business days.
Email Support
Send privacy requests to our data protection team at [email protected]. Include your account email and the specific information you're asking about.
Live Chat
Open your account and use the live chat widget to speak with support. They can answer privacy questions and guide you through data requests in real time.
Account Settings
Log in and visit Settings > Privacy to view what data we hold, download your information, or request account deletion directly from your dashboard.
How We Protect Your Information
Your data security is built into every layer of our platform. We use industry-standard encryption, regular security audits, and strict access controls so only authorized staff can view your account details.
Encryption in Transit
All communication between your device and our servers uses TLS encryption. Deposits, withdrawals and login sessions are protected by the same security standard used by banks.
Encrypted Storage
Your personal data and payment history are stored in encrypted databases. Even our internal teams cannot read your information without proper authorization and audit logging.
Payment Processor Separation
We never store your full payment card or mobile wallet credentials. JazzCash, Easypaisa, SadaPay and Raast handle their own security; we only receive transaction confirmations.
Regular Security Audits
We conduct quarterly penetration testing and vulnerability assessments. Any issues found are fixed immediately and logged for compliance review.
Access Controls
Staff access to your data is role-based and logged. Support agents see only what they need to help you; finance teams see only payment records for verification.
Breach Response Plan
If we detect unauthorized access to your account, we notify you immediately and reset your credentials. We maintain incident response procedures reviewed annually.
What Sets Our Privacy Approach Apart
We keep our privacy policy aligned across all our platforms so you know what to expect whether you're on desktop, mobile or our app.
| Transparent Data Use | We list exactly what data we collect and why. No hidden clauses or vague language about 'analytics' or 'marketing purposes'. |
|---|---|
| No Third-Party Selling | We never sell your personal information to advertisers, data brokers or other companies. Your data stays within 360dialog. |
| Pakistan-Focused Compliance | Our policy reflects local payment methods and regional regulations so you understand how your JazzCash, Easypaisa, SadaPay and Raast deposits are handled. |
| Easy Data Requests | Download your full data profile, request corrections, or delete your account without jumping through support tickets. It's in your Settings. |
| Consistent Across Devices | Whether you play on desktop, mobile browser or our app, the same privacy protections apply. Your data is synchronized securely across all platforms. |
| Annual Policy Review | We update this policy every year and notify you of material changes. You can always see the version history and what changed. |
| Support in Your Language | Our privacy team responds in English and local languages so you fully understand how your information is protected. |
Privacy Features Built Into Your Account
Every part of your 360dialog experience includes privacy controls. From login to withdrawal, we've designed the platform so you stay in control of your information.
Two-Factor Authentication
Enable 2FA in Settings to add a second verification step when you log in. Your account stays locked until you confirm from your registered phone.
Session Timeout
Your account automatically logs out after 15 minutes of inactivity. This prevents unauthorized access if you step away from your device.
Withdrawal Verification
Every withdrawal request requires email confirmation before funds leave your account. You control which bank account or mobile wallet receives your payout.
Login History
View all recent logins in your account dashboard. If you see unfamiliar activity, reset your password immediately and contact support.
Payment Method Management
Add or remove JazzCash, Easypaisa, SadaPay and Raast accounts from your profile. Only approved payment methods can receive your withdrawals.
Data Download
Request a complete export of your account data, transaction history and personal information in a standard format anytime from Settings.